EzCater Reviews
EzCater Customer Reviews (21)
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EzCater Customer’s Q&A
EzCater Features and Benefits
Here are the key features and benefits of ezcater.com:
Key Features:
- Online Catering Marketplace: ezCater has built a large following over the last 15 years. The online catering marketplace is filled with thousands of catering businesses from all across the country.
- Easy Ordering: All local ezCater partners are available on a centralized dashboard, where users can browse through dozens of restaurants or search for specific catering options.
- Order Tracking and Delivery: One of ezCater’s main selling points is its dedication to on-time and accurate delivery.
- Catering Reviews and Ratings: Transparent feedback about caterers helps users make informed decisions.
- Transparent Pricing: Users can see the cost upfront, helping them manage their budget effectively.
Benefits:
- Convenience: Through easy online ordering, customizable menus, and 24/7 customer service.
- Diverse Dietary Needs: ezCater’s Relish Program supports diverse dietary needs and promotes inclusive workplace dining options.
- Control Over Food Spend: Users can see and control their food spend and get invoicing across locations.
- Employee Engagement: Increase onsite attendance and employee engagement with an employee meal program.
- Corporate Catering Concierge: Get your catering orders built for you by a Corporate Catering Concierge.
These features and benefits make ezCater a comprehensive solution for catering needs. It's designed to streamline the process of ordering food for events, making it a valuable tool for businesses of all sizes.
EzCater Pricing
The pricing for using the ezCater Marketplace is as follows:
- No Setup or Monthly Fees: It is completely free to list your business on the ezCater Marketplace, with no contract or obligation.
- Commission: A 15% commission is applied to orders you accept, excluding voluntary tips and taxes.
- Payment Transaction Fee: A 2.99% payment transaction fee is applied to the meal subtotal, delivery fee, and tax, excluding voluntary tips.
- Weekly Payments: You receive payments for all your catering orders weekly by check or direct deposit.
There are no additional fees for using the platform unless you opt for optional services like ezDispatch, which charges a minimum of $30 or 10% for orders over $300.
About ezcater.com Payment Method?
Ezcater.com accepts all major credit cards (Visa, Mastercard, American Express, Discover) as a payment method. In addition, a house account can also be used as a payment option. For catering partners, payments for catering orders are received weekly. These payments are sent by direct deposit. Payments are processed every Tuesday for the previous week's billing cycle, which runs from Monday to Sunday. It is advised to allow 1–2 business days for direct deposit. Payment history and details can be viewed in ezManage. To authorize ACH transfers as the ezcater payment method, a secure form needs to be submitted.
EzCater FAQs
EzCater Alternatives
Here are the top alternatives to ezcater.com:
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Fooda: A unique service that brings a daily variety of local and authentic restaurant meals at reasonable prices to people where they work. It supports the local economy and offers a diverse variety of delicious food from locally owned restaurant partners.
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Eat Club: A virtual cafeteria that delivers personalized, delicious meals to office teams. It's known for meeting requirements and providing better support.
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ZeroCater: Creates a high-performing office culture by bringing people together over food.
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Forkable: An automated meal delivery service that helps teams eat well.
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Uber Eats for Merchants: Allows restaurants to reach a wider audience by delivering their food to customers' doorsteps.
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Grubhub for Work: Offers corporate accounts for easy ordering and delivery from local restaurants.
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DoorDash for Work: Provides a variety of food delivery options for businesses.
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Cater2.me: Connects local food vendors with offices for unique and delicious meals.
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Peach: Delivers lunch to offices with a daily rotating menu.
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Caviar for Teams: Offers meal delivery from the best local restaurants.
These platforms offer excellent features for catering and food delivery services. They can help businesses reach a larger audience of customers through their online marketplace. Each platform has its unique features and abilities, so it's important to choose the one that best fits your needs. Remember, the best choice depends on your specific requirements and operations.
About ezcater.com Prices and Cost?
EzCater is a platform that provides catering services. The cost of services on EzCater can vary based on the restaurant and the specific menu items chosen. When placing an order, the total price is calculated based on the headcount. Payment is authorized when the order is placed and processed on the day of delivery or pickup. For most restaurants on EzCater, tipping is optional and the amount is up to the customer. However, some restaurants automatically add a gratuity, which is visible when building the order. Accepted payment methods include all major credit cards. It's important to note that there may be a cancellation fee from some restaurants for last-minute cancellations. To avoid charges, it's recommended to cancel at least 24 hours in advance. For businesses listed on the EzCater Marketplace, there's a 15% commission for accepted orders and a 2.99% payment transaction fee. There are no setup or monthly fees for businesses to list on the EzCater Marketplace. Please note that the pricing provided on EzCater for menu items and other fees should match the lowest prices charged by the business on other websites or online channels..
What is the EzCater Marketplace?
The EzCater Marketplace is a platform that connects caterers with customers. It's a nationwide network of over 60,000 caterers, making it a go-to site for millions of businesspeople for their catering needs. Catering buyers place big orders, with an average order value of over $350. The marketplace showcases the brand of the caterers and makes it easy for buyers to order from them. It also provides support to solve problems and protect the reputation of the caterers. Caterers receive order details via text, email, or fax and are reminded of orders the day before for breakfast and the day of for other meals. Payments for catering orders are sent twice a month, less commission, by check or electronic transfer. It's free to list a business on the EzCater Marketplace, and there are no setup or monthly fees. The commission for orders accepted is 15%, and there's a 2.99% payment transaction fee. Caterers can manage all their orders using ezManage, a commission-free catering management tool provided by EzCater. The EzCater Marketplace is part of a suite of products offered by EzCater to help caterers manage, analyze, and grow their catering business..
How do I cancel an order on EzCater?
To cancel an order on EzCater, check the restaurant's menu on EzCater for a cancellation policy. Not all restaurants list one. Charges can usually be avoided by cancelling at least 24 hours in advance. If it's less than 24 hours until the scheduled delivery, call EzCater right away at (800) 488-1803. If an order is cancelled before payment is processed, the authorization should go away in about a week. Note that some restaurants may charge for last-minute cancellations.
About ezcater.com Popular Products and Services?
"Ezcater.com" is a platform that focuses on corporate catering services. It provides a wide range of services including ordering food from various restaurants for work-related events and meetings. The platform offers a customizable employee meal program where the subsidy and schedule can be set. Employees use an app to order what they want from a rotating variety of restaurants. The platform is flexible and scalable, allowing for adjustments to meet fluctuating headcounts and budgets across locations. It also takes care of all the logistics, from curating the restaurants to ordering support and delivery.
The platform boasts a large variety of food options with over 100,000 restaurants nationwide. It ensures that the food is delivered on time and as ordered. It also offers 24/7 support where a human can be reached in seconds by phone, text, or email.
In addition, ezcater.com has a rewards program where points can be earned with every order. These points can be redeemed for Amazon.com Gift Cards or discounts on future orders. The platform serves the food and grocery sector and is trusted by many businesses for their catering needs. It also provides tools for managing food expenses and customization options for specific company needs..
What is the cost of using ezcater.com?
The cost of using ezCater.com depends on the specific order. The price per head is determined by the menu items added to the cart. For most restaurants on ezCater, tipping is optional and the amount is up to the customer. Some restaurants automatically add a gratuity which is visible when building the order. All major credit cards are accepted for payment. Payment is authorized when an order is placed and processed on the day of delivery or pickup. There is no cancellation fee from ezCater, though some restaurants may charge for last-minute cancellations. It's usually possible to avoid charges by cancelling at least 24 hours in advance. For businesses listing on the ezCater Marketplace, there are no signup or monthly fees. A commission of 15% is charged only on orders accepted, and a 2.99% payment transaction fee is applied. Payments for all catering orders are received weekly by check or direct deposit..
How do I sign up for an account on ezcater.com?
To sign up for an account on ezcater.com, follow these steps:
- Navigate to the ezcater website.
- Click on the "Sign Up" or "Create an Account" button to begin the registration process.
- Enter your email address and create a secure password for your account.
- Provide necessary information such as your name, position, and company details.
- Agree to the Terms and Privacy Policy.
- Click on "Create Account".
Remember, by creating an account, you agree to their Terms and Privacy Policy. If you already have an account, you can simply sign in.
ezcater.com Return Policy?
ezCater does not offer free return policies. However, if a customer is anything less than happy with an order, ezCater promises to make it right. They also offer to make it up to the guests, if that's appropriate. Changes to an order can be made online if it's more than a day until the scheduled delivery/pickup. For changes within 24 hours of delivery, customers are advised to contact ezCater directly. Some restaurants may charge for last-minute cancellations, and customers can usually avoid charges by cancelling at least 24 hours in advance.
As for the shipping policy, ezCater takes care of all the logistics, from curating the restaurants to ordering support and delivery. Once a customer places an order, the order details are sent over to the restaurant. The restaurant then confirms the order and the customer is kept posted as the order progresses. Customers can schedule orders in advance as far ahead as they'd like. ezCater organizes all the orders and sends reminders to the restaurant. If a customer has specific instructions or requests related to a menu item, they can add those instructions when making the order. For other requests, customers are advised to contact ezCater directly. Payment is authorized when an order is placed, and it is processed on the day of delivery/pickup. If an order is cancelled before payment is processed, the authorization should go away in about a week.