EzCater Reviews
(Rated by 1771 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.6
Base on 21 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.4
- Return Policy4.6
- Customer Service4.5
- Price & Quality4.4
- Shipping & Delivery4.6
Recent Customer Reviews (21)
Liam Burns
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Billy Carpenter
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Isabela Pinto
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Amanda Davis
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Reed Archuleta
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André Arnoux
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Susanne Shuster
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Eve Bentley
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Jonathan Lees
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Thomas Franklin
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Payment Methods
Accepted Payment Options:
Prices for items on Ezcater.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For EzCater credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
EzCater Pros & Cons
Pros
1
Convenience: Easy online ordering with customizable menus and 24/7 customer service.
2
Diverse Dietary Needs: Supports diverse dietary needs through its Relish Program.
3
Transparent Pricing: Users can see the cost upfront, including per-head costs and delivery fees.
4
Order Tracking and Delivery: Dedicated to on-time and accurate delivery, with order tracking and customer chat features.
5
Customer Reviews and Ratings: Transparent feedback helps users make informed decisions.
6
Employee Engagement: Increases onsite attendance and employee engagement with an employee meal program.
7
Corporate Catering Concierge: Offers a concierge service to build catering orders.
CONS
1
Inconsistent Delivery Times: Some users have experienced erratic delivery times, causing inconvenience.
2
Limited Availability: Availability is limited in more rural areas, reducing options for event venues in these regions.
3
Commission Fees: A 15% commission on accepted orders, which can be a significant cost for caterers.
4
Customer Service Issues: Some users have reported poor customer service, including issues with order confirmations and communication.
5
Losing Loyal Customers: The platform's competitive nature can lead to customers being enticed by juicier offers from competitors, potentially losing loyal customers.
EzCater Features and Benefits
Features
Online Catering Marketplace
ezCater has built a large following over the last 15 years. The online catering marketplace is filled with thousands of catering businesses from all across the country.
Easy Ordering
All local ezCater partners are available on a centralized dashboard, where users can browse through dozens of restaurants or search for specific catering options.
Order Tracking and Delivery
One of ezCater’s main selling points is its dedication to on-time and accurate delivery.
Catering Reviews and Ratings
Transparent feedback about caterers helps users make informed decisions.
Transparent Pricing
Users can see the cost upfront, helping them manage their budget effectively.
Convenience
Through easy online ordering, customizable menus, and 24/7 customer service.
Diverse Dietary Needs
ezCater’s Relish Program supports diverse dietary needs and promotes inclusive workplace dining options.
Control Over Food Spend
Users can see and control their food spend and get invoicing across locations.
Employee Engagement
Increase onsite attendance and employee engagement with an employee meal program.
Corporate Catering Concierge
Get your catering orders built for you by a Corporate Catering Concierge.
No Setup or Monthly Fees
It is completely free to list your business on the ezCater Marketplace, with no contract or obligation.
Weekly Payments
You receive payments for all your catering orders weekly by check or direct deposit.